Privacy Policy
This policy explains how Yangzhou XFX Tube Mill Machinery Co., Ltd. handles information submitted through fxtubemill.com.
Information We Collect
We may collect information you voluntarily provide through inquiry forms or direct communication, including your name, company, email, telephone or WhatsApp number, country, tube sizes, wall thickness, material, project requirements and uploaded files.
Technical information sent for quotation may include factory voltage, workshop layout, drawings, product specifications and purchasing plans.
How We Use Information
We use submitted information to respond to inquiries, review technical requirements, prepare quotations, communicate about products and services, provide support and maintain business records.
We do not sell inquiry information. We may use service providers for website hosting, form delivery, email and security where reasonably necessary to operate the website and respond to you.
Cookies and Technical Data
The website may use essential cookies and standard server logs for security, administration and website operation. Third-party services may process technical data according to their own policies when they are enabled on the website.
Retention and Security
We retain inquiry and project information for as long as reasonably necessary to respond, maintain business records, support supplied equipment or meet legal obligations.
We use reasonable organizational and technical measures, but no internet transmission or storage system can be guaranteed completely secure.
Your Choices and Requests
You may ask about the personal information you submitted, request correction or request deletion where applicable, subject to legal and legitimate business record requirements.
Use the Contact page to submit a privacy request. Please provide enough information for us to identify the relevant communication without sending passwords or unnecessary sensitive data.
International Communication and Updates
Because XFX communicates with international buyers and uses online service providers, information may be processed in countries other than your own, subject to applicable safeguards and provider terms.
We may update this policy when website functions or business practices change. The version published on this page is the current website notice.